Refund Policy
1. Refund Eligibility
Refunds are issued under the following conditions:
-
The service provided does not match the agreed specifications.
-
The project is canceled before significant work has commenced.
-
Technical issues on our end prevent service delivery.
2. Non-Refundable Services
Refunds are not applicable for:
-
Digital products and software downloads.
-
Custom development work after approval at various project stages.
-
Subscription fees once the billing period has started.
-
Third-party costs incurred during the service process.
3. Refund Process
To request a refund:
-
Email us at [contact@hbelgarnedev.com] with your order details and reason for the request.
-
Our team will review the request within 5-7 business days.
-
Approved refunds are processed within 7-14 business days to the original payment method.
4. Chargebacks
Filing a chargeback without first attempting to resolve the issue with us may lead to service suspension. We reserve the right to dispute chargebacks and provide proof of service delivery.
